Faq (Frequently Asked Question)
Q1
How to register for the cab ? / to do registration
Ans
You can register / do registration through other website. Please click on registration to open the form, fill the form and submitted.
Q2
Do I have to do registration time and again?
Ans
If you are first time doing the registration, then click on Registration, otherwise / or / if you have done it previously, click on Re-Registration,
Q3
Do I have to register monthly?
Ans
Yes, you have monthly re-registration.
Q4
What are the timing of your service provide?
Ans
We give service 24x7 & 365 days (Excluding holidays)
Q5
In which cities your service is available?
Ans
We give services only in Gurgaon.
Q6
How and when do we make payment?
Ans
Payment can be made either through Paytm / cheque (Cheque in favor of Pawan Singh). Payment will be taken in end of month till 5th of every month.
Q7
Will you charge fine in case payment is not made with in the first 5 days of the month?
Ans
Yes, we will charge 500 /- Rs. as fine charges
Q8
Will the ride on sharing bases. ?
Ans
Yes, ride will on sharing bases.
Q9
Do you provide individualcabs?
Ans
Yes, we provide individual cab if require or demanded.
Q10
Can I select car for the ride?
Ans
No, you cannot select the car for your wish for the ride. (We will select it accordance to the numbers of rides.
Q11
Can I be picked up from unregistered place?
Ans
No, you will be picked from registered place only.
Q12
Can I picked up from different office on my way back home. ?
Ans
No, you will be picked from registered office only.
Q13
How do you calculate fare for a ride?
Ans
We calculate fare on 3 bases
- Basic fare for every ride.
- Rs. 4/- for kms.
- Time taken during the ride.
Q 14
Do you provide monthly service only??
Ans
Yes, we provide monthly service only.
Q15
How long the cabswait for me on the pickup point?
Ans
The cab will wait up to 10 minutes for the first pickup, then 5 minutes for rest of the pickups.
Q16
If I missed the , will it come again to pick me?
Ans.
No, Cab will not come again if you missed it.
Q. 17
Can I cancel the registration?
Ans.
Yes, You Cancel your registration but only before the month starts After that you can’t cancel your registration.
Q. 18
If I could not cancel the registration before the month starts, do I have to make payment?
Ans.
Yes, if did not cancel on time , you should make the payment.
Q. 19
Will I get a call on pick up time?
Ans.
Yes our executive/ supervisor/ driver will call you before of on the time of pick up.
Q. 20
Will female employee get a call from driver’s for pick up?
Ans.
No, for security purposes, driver will not call female customers,
The executive will share the information about cab to the female customers.
Q. 21
Can, I make payment on installment?
Ans.
No, payment have to made at once in
Q .22
Ans.
Do I will get informed about cab after registration?
Ans.
Yes, we will inform you about cab before the month starts.]
Q .23
How will I get informed about cab?
Ans.
You will either get a call or through whatsApp you will be informed about cab.
Q .24
who will come to collect payment?
Ans.
Our executive will come to collect payment if cash.
Q . 25
Do you provide guard for female custoers?
Ans.
Yes, if female customers is alone in the cab i.e. individual ride and not sharing ride, then guard will be provided to the female customers.
Q 26
Is it necessary to sign on attendance sheet?
Ans.
Yes, these will be a monthly attendance sheet in cab and it is necessary for the client.
Q 27
How do you measure distance?
Ans.
We measure distance through google map.
Q 28
If my gegstered cab is late, then will I get another cab?
Ans.
Yes, if your gegistered cab is late, we will provide you with anther cab (Ola/ uber)
Q 29
Will these be a sticker and logo of the company on the cab?
Ans.
Yes, on your registered cab, these will a sticker and logo of the company.
Q 30
Which documents do I have submit for a successful registration?
Ans.
You have to submit
- Copy of address proof.
- Copy of Identity Proof.
- Copy of company ID proof and
- Passport size photograph.
For any other enquiry please feel free to contact us
Admin
Book My Office Cab
(IKS Group)